Terms and Conditions

Making A Purchase:

Using this site could not be easier. Just browse our shop, and add any items that you wish to buy into the shopping cart. When you have finished browsing, click on "View Cart" to the left of this page followed by "Checkout" on the next. You will then be asked for a few details which we need to be able to complete your order. Do not forget to add your email address to our newsletter/promotional mailings list; this is only used by ourselves for occassional promotional emails rarely more than 12 per year and never passed-on to any third party. You will be given the opportunity to unsubscribe from these emails at any time on receipt of each one.

In the interests of security we only accept payment via our online SagePay processing gateway. Look for the padlock symbol in the bottom right of your window which shows it is secure. Payment through any other method is not accepted! In the interests of increasing fraud protection for us and all our customers we only accept credit/debit cards that are registered with either "Verified by Visa" or "Mastercard Secure". Your bank can supply you with details of how to register with this service although in most cases you will be given the opportunity when you make your first or subsequent purchases online (worldwide with any merchant including ourselves). Please note we cannot offer any individual assistance in registering for this service and any questions should be directed to your card provider. However, please be aware that when using our SagePay system you may experience a blank, white screen whilst transferring from the payment processing page to the 3D Secure site so please be patient during payment to give each site time to load.

We accept all Major Credit & Debit Cards via SagePay.

If you are shopping from Europe, USA, or Canada you may select your currency at the top of the page to see prices in Euros, Dollars, Canadian Dollars or Pounds sterling. Please note however that all transactions are ultimately completed in Pounds sterling hence you may be liable to further exchange rate charges by your bank which are beyond our control.

Making a contract with us:

When confirmation of your order is received, this indicates that we have also received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, if we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable to you although we will always try to honor any advertised price.

Returns/Cancellations:

This policy does not apply to the following goods, which are exempt from the right to cancel: Personalised items, special order items, part(s) ordered to your own specific VIN number e.g turbo's & locks/keys, downloadable/emailed items such as stereo codes.

Cooling off period: You can cancel your contract at any time up to 7 working days after the day of delivery.  To do this, please e-mail us or write to us at the contact details below.  You do not have to give any reason for cancellation.  However, a brief explanation will help us to improve the service we offer to customers in the future.  If you cancel, you must return the goods to us at your own expense.  You must ensure that the goods are packaged adequately to protect against damage.

If you fail to return the goods, we will collect them but we will charge you the direct cost of collection.  Items should be in a re-saleable condition and unused in their original packaging (as supplied).  If you fail to take reasonable care of the goods before they are returned to us, and this results in damage or deterioration, we will charge you for the reduction in value.

This cancellation policy does not affect your legal rights — for example, if goods are faulty or misdescribed.

Faulty goods

If there is a problem with the goods, please contact us.  We will deal with the matter in accordance with your legal rights.

Shipping And Handling:

All items up to 2kgs are sent via Royal Mail recorded delivery or Airmail Signed-for. Items over 2kgs are sent by courier which are fully tracked. When ordering multiple small weight items do check that buying them individually is not cheaper, this is particularly the case for non-european customers where the changeover from Royal Mail to courier can inflate postal charges. Insurance cover is automatically included at either Royal Mail or courier standard rates.

Delivery Schedule:

Once your order has been processed most items will be dispatched within 7-10 working days. Working days being Monday to Friday.

Delivery times vary depending on the method chosen. The courier option is usually the quickest. The UK utilises a 24hr service, Europe 48hr and the rest of the world varies between 3-5 working days.  Whilst they are usually quite reliable there is no guarantee that these times will be honoured by the courier and are out of our control.

Contacting Us:

Digitec Ltd
Centurion Business Centre
Fosse Lane
Shepton Mallet
Somerset
BA4 4PW
United Kingdom

Email: shop@digitec-ltd.co.uk - (please use for online shop enquiries)
Email: sales@digitec-ltd.co.uk - (please use for workshop enquiries)

UK Telephone Sales Only: 01749 347777 - (open Mon-Fri, 9am - 5pm)

Privacy Policy:

Digitec Ltd do not disclose buyers' information to third parties other than to enable us to process orders. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes.

Copyright © 2011 Paul Woolley - All Rights Reserved. Provided under licence to Digitec Ltd. No part/content of this webite can re-produced without the prior permission of the copyright holder.

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